Frequently Asked Questions

Welcome to the Frequently Asked Questions Page. This page will help you better navigate our Learning Management System.


Please click a question below.

How do I register the first time?
Why do I have to enter demographic information in order to register?
How do I find courses to take?
How do I enroll in courses?
How do your courses look, and how do I complete a course?
How do I see the courses in which I am enrolled?
What do I do if the videos won’t play?

How do I register for the first time?

Alabama Public Health Training Center (ALPHTC) Learning Management System (LMS) hosts free and self-paced online courses with Continuing Education Units (CEUs). To access our LMS, please click the link “Online Learning” on the home page.

Online Learning

If you do not have an account with the ALPHTC, please click the link “Create new account.”

New Account

You will be prompted to complete and submit a registration form. Please follow the instructions on the registration form. You will receive an approval email to your address once your registration has been processed (usually within one business day). Once you have received this email, you can enroll in courses.

Why do I have to enter demographic information in order to register?

The Alabama Public Health Training Center is supported through grant 1UB6HP22824-01-00 from the Health Resources and Services Administration (HRSA) of the US Department of Health and Human Services. As part of this cooperative agreement, HRSA requires the AL PHTC to collect specific demographic data on all its trainees in order to better describe program accomplishments and effectiveness.

How do I find courses to take?

For a listing of courses, click on “Online Learning” at the top navigation bar. Log in (or complete the registration process), and you will be brought to a list of all available courses.

Find Courses

How do I enroll in courses?

On the home page of available courses, you will find course descriptions. Click a link to any course in which you want to enroll.

Enroll

You will be brought to an enrollment page, please click “Enroll me.”

How do your courses look, and how do I complete a course?

Our courses are organized by sections, which are Course Introduction, Pretest, Course Presentation, Posttest, Course Evaluation and Additional Resources. Some courses, because of the nature of their content, will have a posttest following each module. Once you are enrolled, you will be able to view the course introduction and pretest.

Pretest Checked

Once you’re on the “play presentation” page, please click the link to launch the presentation.

Play Presentation

The presentation should appear in a window that looks like this:

 

Presentation

How do I see the courses in which I am enrolled?

If you click the “Online Learning” tab at the top navigation bar, you will see all the available courses. If you want to go to your own course list, please click the link “My courses” in the left Navigation block. The dropdown list includes the courses in which you are enrolled. Click any course link to go to the course page.

My Courses

What do I do if the videos won’t play?

If your browser cannot play videos, please make sure your browser enables pop-ups. If you use the Microsoft Internet Explorer (IE), please install the newest version of Windows Media Player. You can download the free one here: http://windows.microsoft.com/en-US/windows/download-windows-media-player. If you use Chrome or other browsers, you may want to get and install the free Microsoft Silverlight by going here: http://www.microsoft.com/silverlight/.

If you are using your computer from work and having trouble viewing the videos, you may need to contact your IT department. You may need your IT personnel’s help to install the software or to change your firewall status.

 

For more information, please feel free to contact us. Thank you for attending our courses. Hope you have a great learning experience!